FREQUENTLY ASKED QUESTIONS
We offer a wide range of traditional food products including appalam, vadagam, vathal, podi varieties, pickles, millet noodles and ready-to-cook items. Our products are prepared to bring you the authentic taste of traditional recipes.
Udhayas Appala Kadai is based in Madurai, Tamil Nadu, a city known for its rich traditional food culture.
Yes. We deliver across India through trusted courier partners, so customers from different cities can enjoy our traditional products.
Orders are usually processed within 1–2 working days, and delivery generally takes 3–7 working days depending on the delivery location.
Delivery charges are calculated based on the total weight of the order and the delivery location. This ensures fair and transparent shipping costs for every order.
We accept UPI, debit cards, credit cards, net banking and other secure online payment methods through our payment gateway.
Yes. You can place an order as a guest without creating an account. However, creating an account allows you to enjoy a better shopping experience and access future benefits.
If a product is damaged during delivery, please contact us within 24 hours with photos of the product, and our team will assist you with a suitable resolution.
Most products should be stored in a cool and dry place in an airtight container to maintain freshness and quality.
You can contact us through phone, WhatsApp, Instagram or the contact form on our website, and our team will be happy to assist you.