Welcome to Udayas Appala Kadai. By accessing or using our website, mobile services, or purchasing our products, you agree to be bound by these Terms and Conditions. Please read them carefully before using our services.
If you do not agree with any part of these terms, you must not use our website or services.

1. Definitions

“Company”, “We”, “Us”, “Our” refers to Udayas Appala Kadai.
“User”, “Customer”, “You” refers to any person accessing or using our services.
“Website” refers to the official website of Udayas Appala Kadai.
“Services” refers to online ordering, product sales, delivery services, and customer support.

2. Eligibility

By using our services, you confirm that:
• You are at least 18 years of age, or
• You are using the website under parental or legal guardian supervision.

3. Account Responsibility

If you create an account:
• You are responsible for maintaining the confidentiality of your account details.
• You are responsible for all activities under your account.
• You must provide accurate and complete information.
• We reserve the right to suspend or terminate accounts for false information or misuse.

4. Products and Services

• All product descriptions, images, and prices are subject to change without prior notice.
• Product availability is subject to stock.
• We reserve the right to limit quantities of any product.
• Images are for representation purposes only and may differ from actual products.

5. Orders and Acceptance

• Placing an order does not guarantee acceptance.
• Orders are confirmed only after successful payment and order confirmation notification.
• We reserve the right to cancel or refuse any order due to:
➛Stock unavailability
➛Pricing errors
➛Technical errors
➛Payment failure
➛Suspicious or fraudulent activity
➛Incorrect customer information

6. Pricing and Payment

• All prices are displayed in Indian Rupees (INR).
• Prices may change without prior notice.
• Payments are processed through secure third-party payment gateways.
• Udayas Appala Kadai does not store card, banking, or UPI PIN information.
• Failed payments will not result in confirmed orders.

7. Delivery and Shipping

Madurai Orders:
• Same-day delivery is subject to order time, location, and operational feasibility.
Other Cities:
• Orders are shipped via trusted courier partners.
• Delivery timelines may vary depending on courier services and location.
We are not responsible for delays caused by:
• Courier partners
• Natural calamities
• Transport disruptions
• Government restrictions
• Force majeure events

8. Returns, Refunds, and Cancellations

All returns, refunds, and cancellations are governed by our Return Policy, Refund Policy, and Cancellation Policy, available on our website.

9. User Conduct

You agree not to:
• Misuse the website
• Attempt unauthorized access
• Upload harmful content
• Disrupt website operations
• Use the platform for illegal activities
• Provide false information
• Violate any applicable laws

10. Intellectual Property

All website content including:
• Logos
• Brand names
• Text
• Images
• Graphics
• Designs
• Layouts
are the intellectual property of Udayas Appala Kadai and may not be copied, reproduced, or used without written permission.

11. Intellectual Property

We may use third-party services for:
• Payments
• Delivery
• Analytics
• Hosting
• Communication
We are not responsible for third-party service performance, failures, or policies.

12. Limitation of Liability

Udayas Appala Kadai shall not be liable for:
• Indirect or consequential damages
• Loss of profits
• Business interruption
• Data loss
• Delivery delays
• Service disruptions
• Third-party failures
• System errors
• Website downtime
Use of the website and services is at your own risk.

13. Indemnification

You agree to indemnify and hold harmless Udayas Appala Kadai from any claims, losses, damages, liabilities, or expenses arising from:
• Your use of the website
• Violation of these terms
• Violation of any law
• Misuse of services

14. Termination of Access

We reserve the right to:
• Suspend or terminate access
• Block users
• Cancel accounts
• Restrict services
without prior notice for violation of these Terms and Conditions.

15. Force Majeure

We shall not be liable for failure to perform due to events beyond our control, including:
• Natural disasters
• Pandemics
• Government actions
• Strikes
• Transport disruptions
• Technical failures
• Power outages

16. Governing Law and Jurisdiction

These Terms and Conditions are governed by the laws of India.
Any disputes shall be subject to the jurisdiction of the courts of Tamil Nadu, India.

17. Changes to Terms

Udayas Appala Kadai reserves the right to modify these Terms and Conditions at any time.
Updates will be posted on the website with an updated effective date.

18. Contact Information

For any questions or concerns regarding these Terms and Conditions, contact:
Udayas Appala Kadai
📍 336, East Masi Street (Main Road), Telephone Exchange Opposite, Madurai – 625 001.
📞 Phone: +91 9994 363276
📧 Email: shop@akashfoodsonline.com