At Udayas Appala Kadai, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website, use our services, or purchase our products.
By using our website and services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:
Personal Information:
• Name
• Phone number
• Email address
• Delivery address
• Billing address
• Account login details (if applicable)
Order & Transaction Information:
• Products purchased
• Order history
• Delivery instructions
• Payment transaction references (payments are processed via secure third-party gateways)
Technical Information:
• IP address
• Device information
• Browser type
• Website usage data
• Cookies and tracking data

2. How We Collect Information

We collect information when you:
• Place an order on our website
• Create an account
• Contact us via WhatsApp, phone, email, or website forms
• Subscribe to notifications or updates
• Browse and interact with our website
• Use our online services

3. How We Use Your Information

Your information is used to:
• Process and fulfill orders
• Manage deliveries and logistics
• Provide customer support
• Send order confirmations and updates
• Improve our products and services
• Improve website experience
• Communicate offers and updates (with consent)
• Prevent fraud and misuse
• Comply with legal obligations

4. Data Sharing and Third Parties

We may share your information only with trusted third parties for business operations, including:
• Delivery partners and courier services
• Payment gateways and financial service providers
• IT service providers
• Website hosting services
• Analytics and performance tools
We do not sell, rent, or trade your personal data to third parties.

5. Payment Security

All payments are processed through secure and encrypted third-party payment gateways.
Udayas Appala Kadai does not store your card details, UPI PINs, or banking information on its servers.

6. Data Security

We implement appropriate security measures to protect your personal information, including:
• Secure servers
• Access control systems
• Encrypted platforms
• Restricted internal access
• Trusted technology partners
However, no digital system is 100% secure, and we cannot guarantee absolute security.

7. Cookies Policy

Our website uses cookies to:
• Improve user experience
• Understand user behavior
• Analyze website traffic
• Personalize content
You can choose to disable cookies through your browser settings. Some features of the website may not function properly if cookies are disabled.

8. User Rights

You have the right to:
• Access your personal information
• Request corrections
• Request deletion of your data
• Withdraw consent for marketing communication
• Opt-out of promotional messages
• Request information about data usage
To exercise these rights, contact us using the details below.

9. Data Retention

We retain your personal information only for as long as necessary to:
• Fulfill business purposes
• Comply with legal obligations
• Maintain transaction records
• Resolve disputes
• Enforce agreements

10. Children’s Privacy

Our services are not directed toward individuals under the age of 18.
We do not knowingly collect personal information from children without parental or guardian consent.

11. Changes to This Policy

Udayas Appala Kadai reserves the right to update this Privacy Policy at any time.
Any changes will be posted on this page with an updated effective date.
We encourage users to review this policy periodically.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, you can contact us at:
Udayas Appala Kadai
📍 336, East Masi Street (Main Road), Telephone Exchange Opposite, Madurai – 625 001.
📞 Phone: +91 9994 363276
📧 Email: shop@akashfoodsonline.com

13. Legal Jurisdiction

This Privacy Policy is governed by and interpreted in accordance with the laws of India.